In-House Training

I come into your business and look after your front of house team training for you, so you can see the results you want without having to find the time to run it yourself.

Your staff receive training that’s tailored for your business, focused on your way – there is no one size fits all content.

“Ruth’s knowledge and ability to train Ops staff made a big difference in our productivity and efficiency in providing a great level of service”

Popular training topics include but are not limited to:

– Delivering exceptional customer service
– Front of house service skills
– Dealing with difficult customers
– Vision and values training
– Menu training (working with your chefs)
– The service delivery process
– Policy and standards training or refreshing
– Front of house organisation / venue standards

My front of house training is interactive, fun and designed to engage all levels of staff and achieve the results you are looking for. Before the training I spend time with you in your business to allow me to understand  your objectives, your way of doing things and the levels and needs of the people in your team. I also work with you to inject your business personality and culture into your session.

To find out how I can help your team, click the button below to get in touch, or give me a call directly on 0413 709 166.


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